Case StudiesAccelerating Sales In The Automotive Market

Accelerating Sales In The Automotive Market

A commercially-focused multi-channel digital marketing strategy to scale Rimmer Bros’ profitably.

Executive Summary

Rimmer Bros is a long-established parts and accessories specialist for classic and modern British vehicles, with over 41 years of experience supplying customers across the UK, Europe and 195 international markets. The company stocks more than 2 million parts across 52,000 part numbers, supporting 75 models from marques including Triumph, MG, Land Rover, Range Rover and Jaguar.

As the British motor industry has contracted, Rimmer Bros has expanded its product coverage to ensure classic and out-of-production vehicles can still be maintained, restored and enjoyed. To support continued growth and improve digital performance, the company partnered with eComOne to implement a commercially focused, multi-channel digital marketing strategy aimed at improving search visibility and achieving profit-driven KPIs.

The project focused on strengthening Rimmer Bros’ organic search presence while improving the efficiency of paid advertising. Following a comprehensive technical and site quality audit, improvements were prioritised to enhance site performance, user experience and crawlability.

Category pages were reworked based on keyword research, internal linking and long-form content were introduced, and bespoke FAQs were added to improve search visibility. In parallel, the PPC strategy was restructured with campaigns aligned to product margins and profitability targets. This included approving over 8,000 additional products for Google Shopping, launching 40 Single Theme Ad Groups for priority brands and expanding campaigns into new international markets.

The strategy focused on measurable commercial outcomes, prioritising revenue, profit and return on investment rather than vanity metrics.

Important note: We also work with their acquisition partners, Moss also. Both companies have a combined SEO, PPC and email strategy.

Rimmer Bros is a Parts and Accessories specialist established for 41 years. They specialise in Triumph, MG, Land Rover, Range Rover, MG Rover and Jaguar, with a total of 75 models across these marques.

They supply to the UK, Europe and 195 worldwide locations since 1982. With over 2 million parts in stock across 52,000 part numbers in 49,000 bin locations.

As the British motor industry has contracted, Rimmer Bros. has grown larger, to ensure that many well-loved classic cars, now out of production and no longer supported by their original makers, can still be maintained, restored, and enjoyed.

While the support for Triumph strongly continues, during the 1990s the coverage of Rover SD1 models was added, and in the 2000’s Land Rover and Range Rover, to include models right up to date. From 2005, their support was extended to cover more modern MG-Rover cars. In 2012 their range was further extended to cover Jaguar models 1996 onwards.

A family business that actually cares about their business.

At Rimmer Bros, they don’t have a dedicated department to work on SEO and in truth, did not get desirable results by “having a go” themselves. Having an external team of experts who are Google partners and are continually up to date with the latest search engine algorithm changes helped them to keep ahead of the competition and also to overcome the gaps in their knowledge.

They had a long list of objectives to achieve over a 12 month period. Rimmer Bros decided to work on an SEO project together with eComOne to help boost their organic search rankings, create a strong domain authority, increase their backlink profile and keep the site optimised for the biggest search engines. The ongoing goal is to get Rimmer Bros appearing on the first page of results for all relevant and popular searches without having to increase spend on paid advertising.

Like with any good SEO strategy, understanding the current performance and pitfalls is key. For Rimmer Bros, the team conducted a thorough Site Quality and Technical Audit. Actions from this were then prioritised from the technical team to work on the website’s user experience, crawlability and performance.

Then they implemented the CATalyst framework across the site. A few of the changes made are:

  • Reworking and revamping category pages to match SEO keyword research and align with current industry trends
  • Internal links across category pages, which included content such as, long-form guides
  • Bespoke FAQs researched, answered and added to category pages

The SEO team continuously implements SEO best practices to achieve Rimmer Bros’ KPIs with our proven framework.

Along with a robust SEO strategy, the eComOne team implemented a whole new campaign structure that set very specific profit goals depending on the margin of the product for their Google Ads. They managed to get over 8,000 new products (which were previously thought to be an impossible task) approved to run through Google Shopping Ads successfully.

The PPC team then created 40 Single Theme Ad Groups to really “push” the most important brands and products and launched brand new Ad campaigns in Countries which were not previously targeted.

This tailored and very targeted strategy was designed to specifically hit Rimmer Bros’ profit driven KPIs. No vanity metrics. A focus on profit, revenue and return throughout the project.

  • 21% increase in revenue from product pages
  • 27% increase in revenue from PPC campaigns
  • 18% increase in website traffic

Chris Wrigley, Commercial Director

The team at eComOne are very professional and each team member brings a different skillset to the table. Their ability to find solutions or workarounds has been very impressive. They put considerable effort into learning all about our company, the market we trade in and the competition. They hold regular update meetings, listen to our proposals and provide detailed reporting at a frequency that suits us. They always explain what they’re doing in terms that we understand without bombarding us with technical jargon. A pleasure to work with!

 

21%

Increase in revenue from product pages

27%

Increase in revenue from PPC

18%

Increase in website traffic

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