Do you constantly feel attacked by the pressure and high demand of shipping ? Don’t worry, we are here to save the day. We understand the struggles that can come with the super mission of shipping.
Shipping is one of the key elements to success in your company as a merchant and it’s easy to tackle with a few steps. Hundreds of businesses worldwide lose customers and drain their retention by ruining their shipping routine and letting people down, this won’t be you.
In this episode Mark explains the biggest mistakes merchants are making that are leading to failure with shipping and how, on the other hand, you can utilise shipping to increase profits across your company.
Mark is the Co-Founder at Shiptheory, a flexible shipping rules engine that allows you to create simple and complex shipping rules. Mark has been in the world of eCommerce for years now, from starting by building stores to co-founding Shiptheory in 2016.
In this episode, Mark dissects the key to utilising shipping to increase profits and explains the greatest tactics to battling high pressure and demand in the shipping world. He tells us the opportunities for retailers over the next few years, the best shipping system to put in place and so much more.
Tune into this episode to perfect your shipping system to retain customers and increase profits from the intelligent wealth of knowledge from Mark Mikkelson.
1:54 – How Did Mark Get Into The World Of eCommerce
4:39 – What is Ship Theory?
5:50 – The Biggest Mistakes In The Shipping World
19:50 – How To Reduce Returns At Christmas
28:00 – How To Handle The Pressure Of International Shipping
34:08 – What Opportunities Is There For Retailers In Economic Uncertainty
38:50 – Where is Shiptheory Going In The Next 12 months
40:35 – Book Recommendation