Do you think that your company stands out from competitors? When you’re battling to be heard, getting seen in a crowded landscape can be the hardest yet most crucial part of the success of your business.
Pushing forward and focusing on customer satisfaction is the key to their success, James tells all!
James Ewens is the Head of eCommerce at a rapidly growing furniture brand, FurnitureBox. Working to grow and scale businesses for over 14 years, James manages all things eCom and has a passion for SEO, growth and furniture.
In this episode, James talks about key techniques and strategies you can utilise to stand out from other competitors, giving advice from his 14 years in eCommerce. He also discusses the biggest challenges whilst growing a business and how you can handle it all whilst staying positive and sustainable
Tune into this episode to discover superb techniques to boost your business through a crowded market place and learn how you can tackle big first time business mishaps such as shipping, managing suppliers and so much more.
1:30 – How Did James Get Into The World Of eCommerce
3:00 – James Biggest Moment In His 14 Year Long Career
6:39 – How Does Furniture Box Stand Out In A Competitive Landscape
9:50 – How To Handle Customer Service With Different Technologies
14:45 – What is Working Well To Increase Sales For Furniture Box
18:26 – Specific strategies James Has Used That Has Helped Boost SEO
22:40 – The Biggest Challenge While Growing A Business 0
27:54 – How To Keep Quality High In High Volumes Across Hundreds Or Products
32:55 – How Does Furniture Box Maintain Sustainability And Stay Eco Friendly
37:46 – James Advice To Stay Up To Date With eCommerce Trends
39:53 – What Is On The Roadmap For Furniture Box For The Next 12 Months
43:43 – Book Recommendation – Dissonance and Resonance Book Series